Shipping FAQ's

How quickly will my package ship?

Every piece at Heirlooms by Natalie is special and made to order. Orders may take up to 8 weeks to be fulfilled. You will be notified after placing your order an approximate ETA.

If you have any timing concerns or for rush orders please email info@heirloomsbynatalie.com

Is My Shipment Insured?

Your Heirlooms by Natalie orders always come with fully insured shipping and will require a signature upon delivery. Once the package is signed for the package is no longer insured.

Is My Delivery Date Guaranteed?

Heirlooms By Natalie cannot guarantee delivery dates and is not responsible for any shipping delays that may occur. All Packages are sent via FEDEX or UPS 2nd day priority.

Can you gift wrap?

All pieces come in a presentation box and individual jewelry box. This can be gift wrapped upon request. Email info@heirloomsbynatalie.com with your gift wrapping request.